Merging of Users

There would be scenarios when an employee changes the status from temporary to permanent and this results in the generation of new EmployeeID(User ID) in the ERP system.

There could be scenarios where the User IDs in LMS are not in sync with the User Ids in the ERP system. And one fine day, the management wants these IDs to be in sync.

To overcome the above 2 scenarios is not difficult. There is a "merge" user feature that is available in the LMS. This takes the old user id and the new user id and merges all the relevant records to the new user id and inactivates the old user id. Movng forward, the new User ID would only have a new ID but will have all the old training information. If there are very few records that have to be merged then this could be done manually by the LMS Admins. If not, the Connector application needs to be extended to do this merging.